Posts Tagged ‘integrity’

Keep Employees Engaged by Building Social Capital

Wednesday, March 26th, 2014


My last post highlighted the research findings of Harvard School of Business Professor Sadun that affirmed success of what I call the “People first; Paper later.” philosophy of management. I have been coaching Executives about the importance of this concept for years and now it is official: Building social capital in your organization is Job #1 for increased financial success.

As a manager and leader you know that it is important to make deposits into each employee’s social capital bank account, but how do you do that? You feel swamped already with your own job responsibilities and aren’t looking for more things to add to your plate.

Try this simple “Building Social Capital” tip: When you arrive at the office tomorrow morning go to the desk of each person that you supervise one at a time, smile and say a big “Good Morning!” Don’t worry about interrupting their work. They will appreciate that you took the time to check in with them. If they happen to be on the phone, just smile, wave and go on to the next desk.

I call this practice “The Morning Rounds”. It is simple, easy, takes just a few minutes and makes huge deposits into the social capital bank account. Just as doctors check in with all of their patients in the hospital each morning to offer supportive compassion and comfort, a leader you can check in with their employees to help them feel like a valued member of the team.

So, go ahead and begin building social capital on your team tomorrow with a quick morning check in. And watch the success of your team grow with all of that social capital fertilizing it!

 


Stuck in the Crab Bucket of Life?

Friday, February 14th, 2014

Have you ever noticed that the more successful you become, and the more that things go “your way”, that some family, friends and co-workers will do and say things to sabotage you and keep you down. This happens all of the time but often we aren’t aware of it.

When I am working with a client who is experiencing sabotage within their organization or their family, I share my “Crab Bucket of Life” theory with them to help them navigate the emotional pain they are feeling from being denigrated by others. It goes like this…

We all know what a crab looks like.  They have a shell and six long legs.  They use their legs to grab and hold onto things.  Their legs propel them forward on their journey across the beach.

Crabs are social creatures. They travel around on beaches in biomasses.  If you put a bunch of crabs in a bucket and watch them, you will see that they will begin to crawl on top of each other to get out of the bucket and back to the beach. They begin to use their little pincher legs to crawl up the side of the bucket.  If you watch closely you will see that the one successful crab who makes it to the top of the bucket – his front leg is positioned on the edge of the bucket and he is ready to propel himself over the side to freedom– gets pulled back down into the bucket by his crab friends.  The other crabs reach up, grab his leg and pull him back down into the bucket with them. The poor crab is lost forever in the swirling vortex called the “Crab Bucket of Life”.

In our own Crab Bucket, often those trying to keep us down are unaware of what they are doing.  These behaviors are usually unconscious and spring forth from their feelings of fear and jealousy. Fear that they aren’t good enough and do not measure up.  Keeping another person down helps them feel better about their position in life.  Some are also jealous, coveting our success.

Our first step in dealing with this is to recognize that it is happening to us. To realize that we are being kept down in the crab bucket.  Some people who claim that they care for us or our future can be the largest crabs in our bucket.

Our second step is to remember that the best defense is an offense.  It helps to keep a professional but cordial distance from those crabs in our lives. Don’t let them get close enough to pull you down and sabotage you.

The third step, if you are feeling like you have been pulled down, is to ask yourself every few minutes during the day, “Am I in the crab bucket or out of the crab bucket?”  Being inside the smelly crab bucket feels like drama and emotional chaos. It is hard to breathe and you find yourself not thinking clearly.

If you are living outside of the crab bucket you smell the clear, crisp ocean air and see the beautiful blue skies. Living outside of the crab bucket is emotional freedom and it feels so good.

Here’s to your continued success on the beach of life!

 

 

Can You Be Called Trustworthy?

Monday, February 3rd, 2014

Talk about transformational leadership! I attended the International Business and Consciousness Conference in Santa Fe, New Mexico. I was so impressed with the message delivered by Stephen M.R. Covey discussing his book and philosophy, The Speed of Trust. I read the book when it was first published. Its message was highly evocative. I loved it then. But hearing Stephen explain the nuances really made it come alive. I found myself sitting on the edge of my seat silently screaming, “Yes, this is what we are missing!” My inner fire to help people in all types of organizations was rekindled.

One of my biggest takeaways from the sessions that I attended with Stephen is that organizations and institutions today are facing a growing crisis. From the work I do within teams, and in working with individuals, I see and hear the stories of non-trust all of the time. Consider these statistics:

•Only 51% of employees have trust and confidence in senior management
•Only 36% of employees believe their leaders act with honesty and integrity
•Over a period of 12 months, 76% of employees have observed illegal or unethical conduct on the job—conduct which, if exposed, would seriously violate the public trust
•The number one reason employees leave their jobs is a negative relationship with their boss

Startling, isn’t it?

This begs the question, what do we do to turn this around and create trustworthiness? The answer is simple but not easy- we need to be trustworthy in everything that we do. And , Covey advises, in all of our interactions we need to practice not a blind, gullible trust, but a smart trust.

Stephen Covey ended his transformational presentation by showing the audience the positive economic impact that operating with trust has. And, here is the biggie, competency in trust behaviors can be taught and learned by everyone. There is hope that our corporate consciousness, and our society, can be turned around!

This is incredible information. Challenge yourself to operate in a trustworthy, truthful way today in all situations. You will be glad that you did. Being credible and trustworthy will help you lead well, live well and do well by building a positive personal brand.

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